Frequently Asked Questions

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Frequently Asked Questions

Can I reschedule my appointment?

Yes, you can change your appointment time, date or branch. Simply login with your registered mobile number on our website or mobile app and visit the ‘My Appointment’ section. There is also a link to reschedule in the appointment confirmation messages that you receive.

Does CARS24 provide home inspection?

Yes, CARS24 is currently offering Car Inspection at Home for a hassle-free selling experience. To check if the Home Inspection service is available at your location, please select your city while booking the appointment.

cannot find my car’s registration state while booking the appointment online.

This may just happen because we are not currently present in your state. However, we are expanding at a rapid pace and plan to launch the used car buying service in many more cities pan India, very soon.

Will you charge me for my car's inspection?

The online valuation indicates the estimated range you can get for your car considering it is in a picture-perfect condition. The detailed inspection conducted at the branch which determines the physical health and working of the car’s components decides what the final quote offered will be. The factors that impact the value of your car include the car make, aesthetics and mechanical condition, odometer reading and market conditions.

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